Simple Shipping Policy

By placing your order you indicate your agreement to abide by these terms

We ship all domestic orders via US Postal Service Priority Mail which offers fast 1-3 day service across the USA. UPS or FedEx is not available.

Our shopping cart software will automatically offer international customers all available shipping options based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.

Orders received by 10 PM Pacific time will ship the same business day.

When you successfully complete your online order, our system automatically emails you an order confirmation. Upon shipment you will be emailed another notification with tracking number. If you do not receive these emails please check your "spam" folder, or log into your Relentless Improvement account and check the accuracy of the email address that you provided.

If you do not receive your domestic shipment within 5 business days of receiving your tracking number, do not call us, instead please call your local post office and ask for assistance.

We use Delivery Confirmation on all domestic orders.

Once your order ships, it becomes your responsibility. If you desire your order to be insured, you MUST email us before placing it.

USA Orders (including US Territories, APO, FPO)

International Orders

We ship worldwide, except Germany and Iceland.

You will be offered your choice of shipping methods in the shopping cart.

Our shopping cart software will automatically offer international customers all available shipping options based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.

Global Priority Mail averages 6-14 days. Offers partial tracking.

First Class Mail International averages 10-14 days. Offers NO tracking.

Understanding and paying for any local taxes, duties, etc is your responsibility. We never assess any VAT taxes. If you desire your order to be insured, you MUST email us before placing it.

It is your responsibility to know what products are allowed to be shipped to your country. If you don't order products that are not allowed in your country, then you will not be disappointed when your order is returned to us by your customs service.

If your order is confiscated by customs, or delivery is refused, we are not responsible and do not provide refunds.

Customs clearance on average takes from 1 day to 5 weeks. There is nothing we can do to control this. Some countries are slower than others. Don't panic.

Our customs declaration documents indicate our shipments as "Food Supplements", and match the invoiced dollar total. We will not falsify customs forms or invoices, please do not ask.