Simple Shipping Policy
By placing your order you indicate your agreement to abide by
Our shopping cart software will automatically show customers
shipping costs based on order weight and ship-to country. Please
use the shopping cart to determine your shipping costs.
We ship all domestic orders via US Postal Service First-Class
Mail which offers fast, trackable, cost-effective service across
Orders received by 2 PM Pacific time will ship the same business
When you successfully complete your online order, our system
automatically emails you an "Order Confirmation". Upon shipment you
will be emailed a "Shipment Confirmation". If you do not receive
these emails please check your "spam" folder, or log into your
Relentless Improvement account and check the accuracy of the email
address that you provided.
USA Orders (including US Territories, APO, FPO)
Less than $99.99 = $6.95 shipping.
$100.00 and up = Free Shipping
We ship worldwide with the exception of countries which tend to
have orders "disappear" or be refused by Customs. If our shopping
cart lets you check out, we ship to your location. If our system
lets you order, we ship to your country. If our system does not
accept your Ship-To address we don't ship there, sorry! (Brazil,
Mexico, Russia, Germany, Iceland are blacklisted)
The shopping cart checkout page will automatically show
customers shipping costs based on order weight and ship-to country.
Please use the shopping cart to determine your shipping costs.
First Class Mail International for order weights up to
3.2 lbs, averages 10-14 days delivery time. Provides general
Understanding and paying for any local taxes, duties,
etc is your responsibility. We never assess any VAT
Customs clearance on average takes from 1 day to 5 weeks. There
is nothing we can do to control this. Some countries are slower
Our customs declaration documents indicate our shipments as
"Nutritional Supplements", and match the invoiced dollar total. We
will not falsify customs forms or invoices, please do not ask.