Relentless Improvement LLC Shipping Policy

Simple Shipping Policy

By placing your order you indicate your agreement to abide by these terms

Our shopping cart software will automatically show customers shipping costs based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.

We ship all domestic orders via US Postal Service First-Class Mail which offers fast, trackable, cost-effective service across the USA.

Orders received by 2 PM Pacific time will ship the same business day.

When you successfully complete your online order, our system automatically emails you an "Order Confirmation". Upon shipment you will be emailed a "Shipment Confirmation". If you do not receive these emails please check your "spam" folder, or log into your Relentless Improvement account and check the accuracy of the email address that you provided.

USA Orders (including US Territories, APO, FPO)

Less than $99.99 = $6.95 shipping.
$100.00 and up = Free Shipping

International Orders

We ship worldwide with the exception of countries which tend to have orders "disappear" or be refused by Customs. If our shopping cart lets you check out, we ship to your location. If our system lets you order, we ship to your country. If our system does not accept your Ship-To address we don't ship there, sorry! (Brazil, Mexico, Russia, Germany, Iceland are blacklisted)

The shopping cart checkout page will automatically show customers shipping costs based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.

First Class Mail International for order weights up to 3.2 lbs, averages 10-14 days delivery time. Provides general tracking.

Understanding and paying for any local taxes, duties, etc is your responsibility. We never assess any VAT taxes.

Customs clearance on average takes from 1 day to 5 weeks. There is nothing we can do to control this. Some countries are slower than others.

Our customs declaration documents indicate our shipments as "Nutritional Supplements", and match the invoiced dollar total. We will not falsify customs forms or invoices, please do not ask.